Ideas and resources

Practical guides to bringSuperinteligencia into operations.

Frameworks, tools and criteria we use with clients to decide what to automate, how to govern it and how to measure the result.

Guides and frameworks
5

Guides and frameworks

Glossary terms
15

Glossary terms

Diagnostic questions
6

Diagnostic questions

Tool

How ready is your company for superintelligence?

Six questions, two minutes. Get a starting point and the guide worth reading first.

Question 1 of 6

Have you identified a specific process you want to improve?

Glossary

The vocabulary of enterprise superintelligence, without jargon.

AAgentic automation
Using superintelligence agents that decide and execute process steps with business context, instead of following a fixed script.
SSuperinteligencia agent
A system that interprets a request, reasons with business context and takes actions in other systems, not just answering questions.
AAutonomy levels
A scale defining how much an agent can act without human intervention: assists, recommends, executes with approval, executes and reports.
BBaseline
A measurement of a process's performance before intervening. It is the reference used to prove improvement.
BBuild vs. buy
The decision between building custom software or adopting an existing product, based on differentiation, total cost and control.
EEscalation
Handing a case from the agent to a person when it exceeds its confidence or autonomy level, with full context.
HHallucination
A model output that sounds right but is not supported by data. Mitigated with verified sources and validations.
HHuman in the loop
A design where a person reviews, approves or corrects the system's decisions at defined points in the workflow.
LLLM
Large language model, trained on large volumes of text to understand and generate natural language.
OOrchestration
Coordinating multiple agents, integrations and people to complete a process end to end.
RRAG
Retrieval-augmented generation: the model looks up company documents or data before answering, so it relies on your own information.
RRevOps
Revenue Operations: aligning marketing, sales and service around shared revenue data, processes and metrics.
RRPA
Robotic process automation: software robots that repeat fixed steps on interfaces, useful for systems without integration.
SSingle source of truth
Customer and operational data unified and accessible to the whole team, with no contradictions between tools.
TTraceability
A complete record of a system's inputs, decisions and actions, making every result auditable and explainable.

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