AI Agents

Kukin

WhatsApp sales agent for restaurants

Client
Kukin · Kuarco
Year
2026
Category
AI Agents
Technology
WhatsApp Business APILLMsKuarco OSNext.jsPostgreSQLUber Direct
Kukin

The project

End-to-end development of Kukin, Kuarco's restaurant division (formerly Kuar). A sales agent that serves customers on WhatsApp, recommends dishes, takes payment and sends the order to the kitchen, connected to the restaurant's POS and delivery.

kukin.ai

What we built

  • Customer service and dish recommendations on WhatsApp
  • Modifications recorded on every order
  • Payment link before the order reaches the kitchen
  • Order sent to the restaurant's POS
  • Delivery coordination (Uber Direct)
  • Order tracking until delivery
  • Menus and rules per branch

The challenge

  • 01Handling conversation peaks without losing orders
  • 02Respecting each restaurant's menu, prices and rules
  • 03Confirming payment before committing the kitchen
  • 04Integrating with different POS and delivery providers

Results

  • Order, payment and kitchen ticket in a single conversation

  • Payment confirmed before every order is sent

  • The team focuses on the kitchen, not the phone

  • Runs for a single location or multiple branches

Next step

Which workflow in your company would be the next case?

In a 30 to 45 minute session, we review the operation and define where to start.

Meet Kuarco

No commitment · Response within 24 hours