AI Agents
Sushark
WhatsApp sales agent powered by Kukin
- Client
- Sushark
- Year
- 2026
- Category
- AI Agents
- Technology
- KukinWhatsApp Business APILLMsKuarco OS
The project
Sushark, a Japanese restaurant with several locations in Panama City, receives a large share of its orders on WhatsApp. We implemented Kukin to serve, recommend and take every order instantly, without relying on someone from the team watching the phone.
What we built
- Instant WhatsApp service
- Roll and combo recommendations from the menu
- Orders for delivery and pickup
- Payment link and confirmation
- Order sent to the kitchen with modifications
- Escalation to a person when needed
The challenge
- 01High message volume at peak hours
- 02Customers waiting minutes for a reply
- 03Orders with modifications lost in the chat
- 04Several locations sharing one channel
Results
up to60%
Faster WhatsApp response time
Every order recorded with its modifications
Consistent service at peak hours
The team focuses on preparing and delivering
Next step
Which workflow in your company would be the next case?
In a 30 to 45 minute session, we review the operation and define where to start.
No commitment · Response within 24 hours